Our Non-Discrimination Promise
Patient Protection and Affordable Care Act: Section 1557
Moffitt Cancer Center complies with applicable laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, or any other protected status or characteristic.
Moffitt Cancer Center provides the following free language services and appropriate auxiliary aids and services :
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Qualified interpreters
- Information written in other languages
Ask your healthcare provider or Moffitt employee how to access these services or email LanguageServices@Moffitt.org.
Moffitt Cancer Center provides reasonable modifications for individuals with disabilities.
To contact Moffitt’s Section 1557 Coordinator:
Amanda Rivera, MPH, CPH
Language and Communication Access
Phone: 813-745-1960
Email: accesscoordination@moffitt.org
If you believe that Moffitt Cancer Center has failed to provide these services or discriminated in any other way on the basis of race, color, national origin (including limited English proficiency and primary language), sex, age, or disability, you can file a grievance by writing or calling:
Moffitt Cancer Center,
Mailstop MCC-PTREL,
12902 Magnolia Drive,
Tampa, Florida 33612
Phone 813-745-3808
The grievance committee will review each grievance and provide you with a written response. Concerns regarding quality of care or premature discharge will also be referred to the appropriate Utilization and Quality Control Peer Review Organization (PRO).
You may also file a civil rights complaint against our hospital regardless of whether you use the hospital’s grievance process with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
- S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D. C 20201
1-800-368-1019, 800-537-7697 (TDD)
Updated 9/1/2025
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