Our Non-Discrimination Promise

Patient Protection and Affordable Care Act: Section 1557

Moffitt Cancer Center complies with applicable laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, or any other protected status or characteristic.

Moffitt Cancer Center provides free language services and appropriate auxiliary aids and services:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Qualified interpreters
• Information written in other languages

Ask your healthcare provider or Moffitt team member how to access these services or email accesscoordination@moffitt.org.

Moffitt Cancer Center provides reasonable modifications for individuals with disabilities.

To contact Moffitt’s Section 1557 Coordinator:

Prado Antolino, M.A., CT/CMI-Spanish
Language and Communication Access
Phone: 813-745-4046
accesscoordination@moffitt.org

Amanda Rivera, MPH, CPH 
Enterprise Engagement & Impact 
Phone: 813-745-1960
accesscoordination@moffitt.org

If you believe that Moffitt Cancer Center has failed to provide these services or discriminated in any other way on the basis of race, color, national origin, sex, age, or disability, you can file a grievance by writing or calling:

Moffitt Cancer Center, 
Mailstop MCC-PTREL, 
12902 Magnolia Drive, 
Tampa, Florida 33612
Phone 813-745-3808

The grievance committee will review each grievance and provide you with a written response. The written response will contain the name of a person to contact at the hospital, the steps taken to investigate the grievance, the results of the grievance process, and the date of completion of the grievance process. Concerns regarding quality of care or premature discharge will also be referred to the appropriate Utilization and Quality Control Peer Review Organization (PRO).

You may also file a civil rights complaint against our hospital regardless of whether you use the hospital’s grievance process with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

1. Department of Health and Human Services
   200 Independence Avenue, SW
   Room 509F, HHH Building
   Washington, D. C 20201
   1-800-368-1019, 800-537-7697 (TDD)

Updated 9/1/2025