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Patient Relations representative talks with a patient

Compliments, concerns, complaints? Please contact the Patient Relations department to receive assistance with navigating Moffitt’s services, resolving a concern about your care, or to offer suggestions for ways we can better serve you.

Email or call us at 813-745-3808 from 8 a.m. to 5 p.m. weekdays for assistance.

Though we strive to provide the best care possible, there may be times when you feel we have not met your expectations. If your concerns were not addressed to your satisfaction by the Patient Relations staff or if you wish to register a complaint against our hospital, clinic or a health care professional, you may contact the Consumer Assistance Unit of the Agency for Health Care Administration at 1-888-419-3456 or write to Agency for Health Care Administration, Consumer Assistance Unit, DOH/MQACSU, 4052 Bald Cypress Way Bin C-75, Tallahassee, FL 32399-3275. You may also contact the Joint Commission by visiting or by calling 1-800-994-6610.