Visitor Policy

The well-being and safety of our patients and visitors are our top priority. Moffitt’s visitor check-in process meets the highest standards for patient and visitor safety.

This safety checkpoint system is being used at all visitor entrances of our Magnolia and McKinley campuses, including Moffitt McKinley Hospital. Only visitors, including family members and caregivers, will use this process. Patients can proceed to their appointment or remain with their visitor.

What you should know:

• All visitors are required to go through the safety checkpoint. This includes visitors accompanying patients and those visiting admitted patients. Patients can stay with their visitor during check-in or proceed directly to their appointment.
• Visitors must present a government-issued identification (just like at airport security). If visitors do not have a valid government-issued ID, they will be directed to the security desk for a manual check-in.
• For your convenience, self-serve kiosks will also be available at public entrances.
• Visitors will receive a visitor badge sticker that must be visible above the waist.
• Children under 18 do not require a visitor badge and should always be accompanied by an adult while at Moffitt.
• Caregivers who stay with a patient overnight must be 16 or older.

Area-specific guidelines:

• Radiology and Lab Areas: Only patients are permitted during exams. Visitors are not allowed in these areas.
• Infusion Centers: One adult caregiver may accompany the patient. Children under 12 are not permitted.
• Malignant Hematology and BMT-CI (Inpatient and Outpatient): Up to two visitors per day are allowed. Children under 12 are not permitted in the clinic or lobby areas.

We appreciate your understanding and support as we strive to ensure that patients, family members and caregivers are as safe as possible at Moffitt Cancer Center.